Privacy Policy

All Systems Pros ("we," "us," or "our"), located at 246 W Chestnut Ave, Monrovia, CA 91016, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit this website or request plumbing services from us.

Information we collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Service address and details about your plumbing systems and equipment
• Payment and billing information (processed by our payment providers)
• Service history and maintenance records
• Communications and correspondence with our team

When you visit the website, certain information is collected automatically by the tools named in the Cookies section below — such as IP address, browser and device type, and the pages you view.

How we use your information

• Provide, schedule, and complete service requests and estimates
• Process payments and send invoices
• Send service reminders and respond to inquiries
• Measure website usage so we can improve the site and our services
• Comply with legal obligations

Text messaging & SMS (TCPA)

If you opt in to receive text messages from All Systems Pros, we use your mobile number to send service-related messages (appointment confirmations, technician arrival updates) and, only where you have separately consented, promotional messages. Consent to receive text messages is not a condition of purchasing any service. Message and data rates may apply and message frequency varies. Reply STOP to opt out at any time or HELP for help. Mobile opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing purposes.

Cookies & analytics tools we actually use

This website uses the following third-party tools:

• Google Tag Manager / Google Analytics 4 — site usage measurement (cookie identifiers, IP address, device/browser information, pages viewed). Analytics behavior respects the consent choices described in "Your Privacy Choices" below.
• Google reCAPTCHA Enterprise — spam and abuse protection on our contact and estimate forms. Use of reCAPTCHA is subject to Google's privacy policy and terms.
• Google Fonts — typeface delivery; your browser requests font files from Google's servers.

You can manage optional cookies through the cookie banner on this site or your browser settings. Disabling cookies may limit certain functionality.

Information sharing

We do not sell your personal information for money. We share information with trusted service providers who help us operate (payment processors, scheduling and form-handling software, the analytics tools named above) and who are obligated to protect it. We may also disclose information when required by law or to protect our rights and safety.

Data retention

We keep personal information only as long as needed for the purposes above — typically the duration of our customer relationship plus the period required for tax, warranty, and legal-compliance records — and then delete or de-identify it.

Children's privacy (COPPA)

Our services and website are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Data security

We use industry-standard measures — encryption in transit, secured hosting, and restricted access — to protect personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.